• Business impact analysis and identification of adoption levers
• Support plan: communication, workshops, managing resistance
• Adoption indicators to steer and act quickly
Operational support
• Post-project support and ramp-up
• Responsive support for operational needs
• Tailored documentation and practical guides
Support in production
• Regular follow-up to ensure team autonomy
• Capturing and integrating user feedback
• Checkpoints: best practices, wins, improvement areas
Our objectives
Four non-negotiable commitments.
A demanding engagement framework for MD365 projects that deliver on their promises.
Secure your project budget
The average budget overrun for ERP integration projects sits between 23% and 45% (Panorama Consulting Group ERP Report 2024). Our mission: anticipate and control your costs to avoid bad surprises and ensure a controlled investment.
Ensure adoption by your teams
ERP success depends as much on technology as on adoption by your people. We support change management to turn resistance into sustained engagement and skills.
Reach your ROI
A high-performing ERP delivers measurable, rapid return on investment. We make sure your solution streamlines your processes and generates concrete financial and operational gains.
Meet your deadlines
42% of ERP projects exceed their planned timeline, hurting performance and cost (Panorama Consulting Group ERP Report 2024). Our continuous audit and agile steering ensure strict schedule compliance for a controlled go-live.
FAQ
Your questions about MD365.
Which Microsoft Dynamics 365 modules do you cover?
Dynamics 365 Finance, Supply Chain Management, Sales, Customer Service, Field Service, Project Operations, Marketing, plus Power Platform (Power Apps, Power Automate, Power BI) and Dataverse.
Can you support a Dynamics AX to D365 migration?
Yes. We run migration audits from AX 2009/2012 to Dynamics 365 Finance & Supply Chain, with functional gap analysis, cut-over strategy, data migration and X++ development carry-over.
Are you a Microsoft partner?
We act as an independent trusted partner and MD365 integrator, which guarantees the objectivity of our recommendations. We work in good faith alongside your existing Microsoft partner, or we can steer the project end to end.
How do you integrate AI and Copilot in MD365?
Microsoft Copilot is natively embedded in Dynamics 365 (email generation, summaries, next-best-action recommendations). We help you scope use cases, govern your data, and enrich it with your own models via Azure OpenAI.
Adopt a calm, collaborative approach.
An expert partner committed to the success of every stakeholder of your MD365 project.